Refund policy

NO REFUNDS, ONLY EXCHANGES OR STORE CREDIT

We gladly accept returns for store credit or exchange within 7 days of receiving your order by mail or within 7 days of purchase. Please note the following:

• All items are non-refundable.
• All sale and discounted items are final sale. Items purchased on sale or with a promo code are considered “Final Sale” and cannot be returned or exchanged. This includes accessories, which are non-returnable.

Return Guidelines:

• Items must be returned with original tags attached, unworn, and free of tears, stains, or odors.
• Defective items must be reported within 24 hours of receiving your package. After this window, store credit will not be issued.
• If you receive an incorrect item, please contact us within 24 hours.

Return Process:

1. Mail back your item to the address on your package.
2. Include the original invoice or a note with your order number and name.
3. Ship the package through any carrier of your choice. Please note that return shipping costs are your responsibility.

Requirements:

• Items must be shipped back within 7 business days of receiving your order.
• All items must meet the condition requirements outlined above.
• Include the original invoice or packing slip with your return.

This policy is strictly enforced.

You can always contact us for any return question at endlessavenueco@gmail.com.